ISO 37002: Whistleblowing Management System

Desirable culture is putting increasing pressure on organizations across sectors to establish a culture based on ethics, accountability, and transparency. ISO 37002:2021 has been designed to help an organization in the implementation and management of a proper whistleblowing management system that supports individuals in raising their voices to identify unethical and/or illegal behaviors responsibly and in a safe environment.

TUV APEX, a known certification organization assists organizations to align their systems of reporting with ISO 37002. We assist you in safeguarding whistleblowers, minimizing the danger of misconduct among insiders, and displaying an interest in honesty and legal activities.

What is ISO 37002?

ISO 37002 is a global framework as explained in this international document that gives a systemic procedure of how to design, put in place, analyze, and enhance a whistleblowing administration system. It assists organizations to ensure that they have excellent internal communications where employees and other stakeholders raise issues without the threat of retribution.

The current standard is founded on four main principles:

• Confidence in the whistle-blowing system
• Unbiasedness in the management of accounts
• Whistleblower Protection and all interveners
• Fairness in investigation and solution

Key Benefits of ISO 37002 Implementation

• Construct an Integrity Culture: Facilitates integrity and discourages bad practices as well as promotes moral judgment at all organizational levels.
• Conduct Better Internal Reporting: Has confidential methods of recording malpractices and correcting these issues at an early stage before they become a bigger problem.
• Protect Whistleblowers: Protects employees and third parties, helps maintain stakeholders’ confidence.
• Enhance Employee Compliance and Risk Control: Minimizes violations of regulations, fraud, and image loss via the identification of problems early on.
• International Standards Compliance: Supports compliance with ISO 37301 (Compliance Management Systems) and with ISO 37001 (Anti-Bribery Management Systems).

Applicable Industries

The ISO 37002 is useful in all sectors such as:

• Financial services and banking
• Public and governmental organizations
• Healthcare and pharmaceuticals
• Labor and shipping operations
• Academia and education
• Technology and telecommunications
• The Civil society and nonprofit organizations

ISO 37002 will give value to any organization that upholds business ethics and ensures that they comply with the law.

How TUV APEX Assists You in Getting ISO 37002 Certified

TUV APEX as a professional certification organization helps you to get professional advice, assessment, and liquidity concerning the efficacy of your whistleblowing management system. We provide services, such as:

• System Gap Assessment: We compare your existing policies, reporting, and protection practices with the ideas laid down in ISO 37002 principles to show where changes are possible.
• Advisory Support: We have a team that can assist your leadership officers and compliance officers to develop or optimize your procedures on whistleblowing.
• Awareness and Training: To create awareness and train managers on the responsible approach to handling whistleblowing cases, we provide specially tailored training programs to raise awareness among employees and to inform the managers of how to tackle cases of whistleblowing cases.
• Independent System Verification: Being not a certifiable standard, nonetheless, ISO 37002 can be supported through controlled verification of your system against this standard and third-party validation, which allows adding credibility and trust to the process.

Frequently Asked Questions (FAQs)